Pierce Manufacturing elevates its B2B aftermarket parts business with VTEX
Case Study Overview
Pierce Manufacturing, a subsidiary of Oshkosh Corporation, has long been a leader in building custom fire trucks for departments worldwide. To better serve its 70,000-vehicle fleet and dealer network, Pierce sought a modern digital platform to manage its complex aftermarket parts business. Partnering with VTEX and Echidna, Pierce launched a composable, headless B2B commerce portal that delivers tailored dealer experiences, real-time access to part catalogs, and automated order management. With VTEX’s API-first architecture, Pierce consolidated multiple systems into one scalable solution—simplifying operations, empowering dealers, and redefining efficiency across its global network.
Case Study Snapshot
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