The ODP Corporation (Office Depot, OfficeMax)
Case Study Overview
The ODP Corporation, made up of Office Depot, OfficeMax, and its B2B supply chain business Veyer, faced a critical challenge: its existing ecommerce and order management platforms were built for retail and ran on legacy AS400 hardware. Modernizing these complex systems was costly and time-consuming, hindering their ability to support new business initiatives.
That’s why ODP decided to find a new partner. After an extensive RFP process, they chose KIBO.
Why ODP Chose Kibo:
- Comprehensive Capabilities across ecommerce and order management.
- Strong Partnership and collaborative approach.
- Focus on delivering results, economic alignment, and speed.
Watch their video testimonial: https://kibocommerce.com/resource-center/the-odp-corporation-customer-testimonial-video/
Case Study Snapshot
Industry
Home Goods & Furniture
Technology
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