Vulcan Materials Company
Case Study Overview
Vulcan Materials Company Case Study
Challenge
- Build a new online ordering tool first for B2C, then for B2B customers
- Incorporate OMS requirements for order servicing and fill orders through fulfillment system
- Pick a system that will be foundational to grow with VMC business
- Move all customers to online payments
Solution
- KIBO’s unified platform for commerce and OMS
- Powerful commerce platform for all B2B functionality (e.g., quoting, pricing, discounting, etc.)
- B2C capabilities for new and one-time customers buying aggregate at quarries
- Future OMS requirements will be much better suited for a packaged application like KIBO versus a build option
- Implement with a trusted partner that can grow in multiple areas with Vulcan
Results
- Strong differentiation: Unified commerce story – combination of OMS with eCommerce capabilities
- The cost and time to implement reduced compared to purchasing from competitors
- Improved relationship with the customer and buyers by enhancing customer journey
- Key Integrations: Oracle ERP, internal pricing system
Case Study Snapshot
Industry
Industrial & Construction
Technology
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