Technology Snapshot

Made By

Salesforce B2B Commerce

Market Focus

Enterprise

Country HQ

North America

Regions Served

Global

Technology Type

Salesforce B2B Commerce Overview

Salesforce B2B Commerce is an enterprise-grade digital commerce platform that enables businesses to deliver seamless, self-service buying experiences for their business customers. Built natively on the Salesforce platform, it empowers manufacturers, distributors, and technology companies to launch fast with a composable, headless architecture — connecting buyers to the right products, pricing, and account information across every channel.

Key capabilities include advanced catalog and entitlement management, contract-based pricing powered by Revenue Cloud, agentic AI through the Buyer Agent, multi-cart and round-trip quoting, and deep integration with Sales, Service, and Order Management. With Agentforce, B2B buyers get an Amazon-like self-service experience — from order status to complex reorders — with AI that works invisibly in the background.

Recognized as a leader in the 2026 Paradigm B2B Combine, Salesforce B2B Commerce wins on ecosystem synergy, enterprise scalability, and AI as a growth differentiator — helping customers reduce costs, accelerate digital revenue, and future-proof their commerce strategy.