Insights & advice

Welcome to Insights & Advice, your go-to source for expert strategies, tips, and best practices to enhance your B2B eCommerce operations. Learn from industry leaders and apply their wisdom to your business.

B2B eCommerce personalisation use case for spare parts business 3

B2B eCommerce personalisation use case for spare parts business

It is without a doubt that the global pandemic has accelerated many companies’ digital…

B2B Vs B2C eCommerce: 6 key differences & why they're important 7

B2B Vs B2C eCommerce: 6 key differences & why they’re important

In the simplest of terms, the differences in B2B versus B2C eCommerce are the…

Boosting the value of your B2B eCommerce platform 11

Boosting the value of your B2B eCommerce platform

“Customers don’t like to order online”, “my customers are old fashioned”, “they prefer a…

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap 15

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap

Digital commerce capabilities are now essential for B2B businesses to survive moving forward and…

The 5 B2B eCommerce mistakes you might be making 19

The 5 B2B eCommerce mistakes you might be making

You’ve started your B2B eCommerce journey- excellent. Choosing the right software is a key…

5 Best Practices for B2B eCommerce Success 23

5 Best Practices for B2B eCommerce Success

The industry’s rapidly evolving and nowadays B2B buyers are looking to make purchases with…

Three Things B2B Businesses Can’t Ignore In 2021 27

Three Things B2B Businesses Can’t Ignore In 2021

The global pandemic has prompted research companies to predict what businesses around the world…

Demystifying PunchOut: What is it and why it’s important 31

Demystifying PunchOut: What is it and why it’s important

If you’ve heard the term PunchOut and wondered what it was, you’re not alone….

Case Study: Boosting Loyalty & Sales During a Pandemic 39

Case Study: Boosting Loyalty & Sales During a Pandemic

When one of Australia’s most recognised electronic wholesalers turned their focus to its loyalty…

EDI Versus B2B: Which Is Better? 43

EDI Versus B2B: Which Is Better?

Manufacturers and wholesalers who are moving to digital platforms can experience decision paralysis with…

7 tips for B2B eCommerce & digital transformation success 47

7 tips for B2B eCommerce & digital transformation success

Implementing a digital transformation program centred around a digital commerce capability is on the…

6 Features You Should Be Looking for in a PIM Solution 51

6 Features You Should Be Looking for in a PIM Solution

If you’re a B2B manufacturer or wholesale distributor chances are you’re dealing with a…