Reports & Whitepapers
Our Reports section provides comprehensive analyses and in-depth insights into the B2B eCommerce industry. Access data-driven reports and forecasts to inform your strategic decisions.
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Bridging the B2B Buying Experience with a Self-service Portal – Whitepaper
Learn how to Deliver Unified Experiences That Span the Aftersales Journey As customer expectations rise and businesses face economic pressures, outdated sales approaches are failing to meet modern demands, driving dissatisfaction, lost…
How to Know When It’s Time to Replatform Your eCommerce Solution?
Learn when and why it’s time to replatform with this comprehensive guide. Timing is everything — but how do you know when it’s the right time to replatform your ecommerce solution? Waiting…
White Paper: Unleashing the Potential of On-Site Search
You must be logged in as a Professional Member to access this content. Login hereorJoin the B2B eCommerce Association You need to be logged in as a Vendor Member to access this…
The Ultimate Guide to Choosing an eCommerce Platform
Use this step-by-step manual to select a platform that aligns with your business goals and avoid constant replatforming. The right platform choice determines your ability to scale, adapt to evolving customer demands,…
Order Management and eCommerce: A Winning Strategy for B2B Growth
In the complex world of B2B commerce, success hinges on the seamless integration of Order Management Systems (OMS) and eCommerce platforms. While both serve distinct purposes, they must work together to drive…
Guide to B2B ecommerce for franchisors
Digital commerce is changing not only how businesses are transacting but also the very nature of their relationships. This includes all business partnerships, including relationships between franchisors, franchisees, and franchisees and their…
Gartner® 2024 Magic Quadrant™ for Search and Product Discovery
Coveo is recognized as a Leader and positioned Highest on the Ability to Execute axis in the 2024 Gartner® Magic Quadrant™ for Search and Product Discovery.
The B2B Digital Commerce Playbook for Manufacturers
This guide explores four key ecommerce strategies for manufacturers This guide explores four key ecommerce strategies for manufacturersThis guide explores four key ecommerce strategies for manufacturers, the vision behind each strategy, the…
Building a Strong B2B Digital Commerce Foundation
Ready to make the complex game easy? Ready to make the complex game easy?“Building a Strong B2B Digital Commerce Foundation” is your go-to guide for taking your B2B business to the next…
Best-of-Breed vs Unified Platforms
Master your tech strategy with the best fit! Master your tech strategy with the best fit!About the Whitepaper: Choosing between a best-of-breed approach or a unified platform for your eCommerce needs can…
Unified eCommerce Operations: Integrated PIM, OMS & eCommerce
Streamline Your eCommerce Operations with a Unified Approach! Streamline Your eCommerce Operations with a Unified Approach!About the whitepaper: Managing your eCommerce operations across multiple disconnected systems can feel like juggling too many…
The Real Total Cost of Ownership of eCommerce Platforms: A Strategic Guide for Decision-Makers
Explore how adaptable and static platforms affect the cost of innovation — the most expensive TCO component. Explore how adaptable and static platforms affect the cost of innovation — the most expensive…