Reports & Whitepapers

Our Reports section provides comprehensive analyses and in-depth insights into the B2B eCommerce industry. Access data-driven reports and forecasts to inform your strategic decisions.

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banner text: A Practical Guide for CIOs and Digital LeadersProfessional

Re-Defining B2B Digital Transformation: A Practical Guide for CIOs and Digital Leaders

You must be logged in as a Professional Member to access this content. Login hereorJoin the B2B eCommerce Association You need to be logged in as a Vendor Member to access this…

banner with text: intershop platform strategy

Building a modern B2B commerce business – an independent approach to platform selection

Align the right commerce solution with what customers expect. As B2B commerce platforms advance and customer demands evolve, wholesalers and manufacturers must consider technology changes to stay competitive. Is your e-commerce platform…

banner text: How to Break Down B2B eCommerce Barriers and Find New Ways to Grow Revenue

How to Break Down B2B eCommerce Barriers and Find New Ways to Grow Revenue

B2B eCommerce should be a growth engine, but for many suppliers, its become a source of friction. Disconnected systems, manual transactions, and lack of integration with customer procurement platforms are quietly holding…

banner with text about a digital maturity assessment

Is Your B2B Tech Stack Creating Burnout? How Digital Maturity Creates the Relief Your Business Needs

Take the BigCommerce B2B Digital Maturity Assessment to uncover where your ecommerce tech stack is holding you back and how to fix it.

banner with text: the infinite buying journey

The Infinite B2B Buying Journey

Mastering the B2B buying journey is essential for B2B companies seeking to maximize revenue and enhance customer satisfaction. This whitepaper reveals the secrets of the B2B buying journey, providing actionable insights and…

banner text: Credit where it's due - Why B2B needs a digital credit upgrade

Report: Why B2B needs a digital upgrade

B2B commerce has moved online, but trade credit has not kept pace. As more suppliers shift sales to digital channels and customers demand longer, more flexible payment terms, legacy credit processes are…

banner with text: In B2B, Your Buyers Need More Than a Portal Stuck in the 90s

In B2B, Your Buyers Need More Than a Portal Stuck in the 90s

Legacy B2B buyer portals, built around ERP limitations, prioritize internal convenience over customer experience. They hide products, fragment data, and fail to scale with modern buyer expectations. The article argues for connected…

B2B eCommerce Compass 2026

B2B Ecommerce Compass 2026

B2B commerce in 2026: There’s no growth without a strong foundation.A new guide from Shopware helps companies plan for the best outcomes this year: B2B Ecommerce Compass 2026 In 2026, B2B commerce becomes…

big commerce - The Complete Guide to B2B Digital Maturity

The Complete Guide to B2B Digital Maturity

Discover how your business can leverage new technology to improve customer experience, streamline operations, and become a visionary in your field.

Why B2B eCommerce Has Failed the Mid-Market — And What You Can Do About It 32

Why B2B eCommerce Has Failed the Mid-Market — And What You Can Do About It

This eBook is written for mid-market manufacturers and distributors who know they need an eCommerce solution but are frustrated by site implementations that introduce complexity, drive up costs, and fail to deliver…

images of a white paper about customer adoptionProfessional

The B2B eCommerce Customer Adoption Framework

Access the Framework The B2B Customer Adoption Framework is available for Professional members of the B2B eCommerce Association. Get the framework, which covers: The Core Problem: Communication and Strategic Gaps The Customer…

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Spryker is ranked #1 for B2B Digital Commerce, Complex Business Models, and B2C and B2B Digital Commerce on the Same Platform

Read more about Spryker’s recognition in the Critical Capabilities report, following our position as a Leader in the 2024 Gartner Magic Quadrant™ for Digital Commerce. Spryker’s recognition in the Critical Capabilities report…