B2B eCommerce case studies & examples
Explore our library of B2B eCommerce case studies and website examples. Contributed by our members and vendor partners.
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Warren Rupp struggled with fragmented product data across multiple spreadsheets, leading to significant delays in responding to customer inquiries and a poor end-user experience. With Salsify, the team experienced an…
Challenge Byrne Electrical Specialists wasn’t new to AI – employees were already experimenting and leadership saw the potential. But without structured guidance, AI remained a curiosity rather than a workflow…
Challenge Inventory blind spots: once daily inventory updates lead to oversells and stockouts. Manual firefighting: customer service representatives (CSR) chased missing purchase orders (PO); operation teams resolved address errors and order exceptions…
Power & Tel, a 60-year industrial distributor with 25,000 products, faced a challenge: their e-commerce platform was live, but capturing decades of expert product knowledge remained elusive. ImpaqX understood the…
The problem: A clunky offline sales process With their Magento 2 website, Chisholm Hunter struggled to manage offline sales, especially for high-value items. Their process was slow, confusing for customers,…
Zwilling J.A. Henckels Case Study Challenge Wanted to deploy 1 OMS globally – International fulfillment and returns were a manual process Lacked network-wide inventory visibility globally Needed a more automated,…
With 27 subsidiary companies worldwide, TROX is a global leader in the design, manufacture, and distribution of components, devices, and systems for room ventilation and air conditioning.
Learn how the bathware manufacturer developed a new content management process to improve content completeness and accuracy.
Bunzl is an international distribution group that is active in North America, Continental Europe, UK & Ireland, and Australia. Bunzl Australasia consists of three divisions: Bunzl Outsourcing Services (BOS), Bunzl…
For over a century, the American Management Association (AMA) has been a global leader in professional development and management education, helping business professionals build the skills to lead effectively and…
As a global supplier of professional tools, equipment, and safety products, SureWerx needed to accelerate go-to-market to keep up with growing demand. 12,000 SKUs +125% YoY revenue ~$300M Revenue …
For years, MGK heard the same refrain as many in regulated industries: “Your business is too complex for digital.” With strict EPA regulations, a highly specialized B2B sales model, and…